Shipping policy

Shipping Policy

At PARVEN, every order is carefully processed and prepared before dispatch.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Business days do not include weekends or public holidays.

During periods of high demand, promotions, product launches, or holidays, processing may take slightly longer.

Estimated Delivery Time

After your order has been dispatched, estimated delivery is typically:

7–15 business days.

Delivery times may vary depending on the destination, carrier operations, customs procedures, local postal services, weather conditions, periods of high demand, or other circumstances outside our reasonable control.

Order Tracking

Once tracking information becomes available, it will be provided using the contact information associated with your order.

Please allow some time after dispatch for tracking information to become active or update.

International Shipping

PARVEN ships to supported international destinations.

International orders may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country.

Where these charges are not collected during checkout, they may be the responsibility of the recipient, subject to applicable law.

Fulfillment

To serve customers internationally, orders may be processed or shipped through third-party fulfillment and logistics partners.

As a result, the shipping origin may vary depending on product availability and destination.

Incorrect or Incomplete Addresses

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping information, contact support@parven.com as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.

Delivery Delays

Although we aim to have orders delivered within the estimated timeframe, occasional delays may occur.

If your order is significantly delayed, contact us at support@parven.com and we will assist you in reviewing the shipment status.

Lost or Damaged Packages

If your shipment appears to be lost or arrives damaged, contact support@parven.com as soon as possible.

Please provide your order number and any relevant information or photographs so we can investigate the situation with the appropriate shipping or fulfillment provider.